GNY Spring Disaster Ready Summit - 2025

Disaster Cycle Services: An Overview

Partner Engagement Essentials is a basic level course that provides participants with the goals, methodology and steps for Red Cross workers to engage non-government partners before, during and after a disaster. The purpose of this course is to prepare participants to cultivate and sustain partner relationships throughout the disaster cycle of prepare, respond and recover.

Mass Care: An Overview
Everyone is Welcome
Partner Engagement Essentials
Psychological First Aid: Helping Others in Times of Stress

Serving Latinos and Diverse Populations is a basic level course that prepares volunteers and staff to understand inclusive emergency management, develop strategies to engage diverse populations in a meaningful way, build trust and increase access in diverse communities, and enhance workforce cultural competency. The purpose of this course is to prepare frontline volunteers and staff to make connections with and collaboratively engage diverse historically marginalized and underserved populations, especially Spanish-speaking communities, in a culturally and linguistically competent manner.

Partner Engagement Essentials
Government Operations Fundamentals (be registered for this during the Summit for pre-req credit)

Relationship Management Skills is a basic level course designed to promote the development of relationship management skills at the Red Cross. Participants will engage in discussions and role plays to gain practice with the different skills and behaviors required for building, maintaining and rebuilding internal and external relationships. The course emphasizes the role that relationship management skills play in the successful planning, preparation and delivery of disaster services. The purpose of this course is to teach and provide an opportunity to practice the skills required to build, maintain, and rebuild, when necessary, valuable working relationships.

Disaster Cycle Services: An Overview

Government Operations Fundamentals is a basic level course that introduces the roles, responsibilities and tasks of the Red Cross government liaison. The course content is based on Government Operations doctrine. Participants engage in activities and scenarios that Red Cross government liaisons typically encounter when representing the Red Cross throughout the disaster cycle. The purpose of this course is to prepare participants to work collaboratively with emergency management and other Red Cross partners throughout the disaster cycle to ensure a coordinated response that results in effective service delivery.

Get credit for two classes at once!
Public Affairs Essentials is a basic level course. The course provides a general overview for Red Cross volunteers and employees who may have contact with traditional media, or use social engagement sites such as Facebook and Instagram. The purpose of this course is to prepare participants to interact with the media and share their Red Cross stories while safeguarding the privacy of the people we serve and work with after a disaster.

Mobilize the Community: An Overview is a basic level course designed to be complementary to published Doctrine: Mobilize the Community Framework and Mobilize the Community Program Essentials. It will highlight key information and provide context to stated Doctrine and not simply re-state what is written. The purpose of this course is to familiarize learners with the Mobilize the Community process as explained in the Framework and Program Essentials documents. It will help to establish a common understanding for how the Red Cross engages with a broad cross-section of the community at the national, regional and local levels by fostering connections and leveraging available resources.

Disaster Cycle Services: An Overview
Public Affairs Essentials

Disaster Public Affairs For National Relief Operations is a basic level course that can be taught virtually or in-person. This course explores how public affairs workers tell the Red Cross disaster relief story, principles for initiating and maintaining a public affairs response and key disaster messages.
The course is intended for Red Cross responders with a professional background or training in public affairs, media relations, journalism and related fields who are interested in serving in the Public Affairs Activity on national Red Cross relief operations as Service Associates or Supervisors. Additionally, it may be required for responders pursuing a position in an external relations function.
The purpose of this course is to prepare public affairs workers for deployment on national disaster relief operations by giving them the tools and resources to be successful. It provides a high level of awareness for how public affairs is handled for those who are pursuing an external relation position.

Mobilize the Community Overview (Required)
Collaborating Essentials (Recommended)

Facilitative Leadership Skills for Mobilizing the Community is a virtual and instructor-led professional development course. It discusses what is meant by the term facilitative leadership in the Red Cross context, as well as the challenges associated with being a facilitative leader. Participants examine some of the theories and practices relevant to facilitation and then apply them to situations in which they are asked to mobilize the community. Role plays that center around working with stakeholders and partners give participants a chance to apply models for interest-based problem solving and intervention. The purpose of this course is to prepare participants to be effective facilitative leaders when mobilizing the community to meet client and community disaster-caused needs.

Cuidado en Masa: Descripción general
Todos son bienvenidos
Aspectos esenciales de la participación de los socios
Primeros auxilios psicológicos: Ayudar a otros en momentos estresantes

Al servicio de los latinos y las poblaciones diversas es un curso de nivel básico que puede impartirse virtualmente o en persona. Este curso prepara a los voluntarios y al personal para comprender la gestión inclusiva de emergencias, desarrollar estrategias para implicar a poblaciones diversas de forma significativa, generar confianza y aumentar el acceso en comunidades diversas, y mejorar la competencia cultural de la fuerza laboral.
El propósito de este curso es preparar a los voluntarios y al personal de primera línea para que establezcan conexiones con diversas poblaciones históricamente marginadas y desatendidas, especialmente las comunidades hispanohablantes, y colaboren con ellas de una manera cultural y lingüísticamente competente.

Collaborating Essentials is a basic level course designed to promote and support collaboration at the Red Cross. Participants will engage in discussions and scenarios to determine the different skills and behaviors required for building and maintaining internal and external relationships. The course emphasizes the role that collaboration plays in the successful delivery of disaster services.The purpose of this course is to prepare the Disaster Cycle Services workforce to establish and maintain collaborative relationships, ensuring inclusive and effective service delivery.