GNY Spring Disaster Ready Summit - 2025

Responders from:
Disaster Health Services
Disaster Mental Health
Disaster Spiritual Care
Casework and Recovery Planning
Other functions that may be involved in requesting or deploying Integrated Care Condolence Teams. (Response/DAT, Duty Officers, Mass Care).

Disaster Cycle Services: An Overview
(Note: Learners should already be Disaster Cycle Services workers in Disaster Health Services, Disaster Mental Health, Casework and Recovery Planning, or Disaster Spiritual Care and have completed the appropriate training for their respective activity).

Integrated Care Condolence Team Fundamentals supports the standards and procedures and highlights the unique aspects of working as a team to provide services to families and friends of missing, injured and deceased loved ones. The purpose of this course is to train current disaster responders in Casework and Recovery Planning, Disaster Health Services, Disaster Mental Health and Disaster Spiritual Care on the Integrated Care Condolence Team (ICCT) Standards and Procedures, and to provide guidance and best practices for working in an integrated care condolence team environment.

Explore how to better serve Red Cross clients and improve our client satisfaction with this deep dive into Satisfaction and Respect, two elements of the survey clients receive after interacting with Red Cross workers.

Get credit for five out of six of the required RC Care classes for recovery supervisors at once!
Client Care Program Overview
Detailed Damage Assessment for DAT Response Operations
Client Care Program: Document Review for Intake Workers
Client Care Program: Conducting Follow-Up
Client Care Program: Recovery Planning