GNY Spring Disaster Ready Summit - 2025

Disaster Cycle Services: An Overview
Any service associate GAP

The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high-quality client service and to create a climate that promotes worker satisfaction. Upon completion of the course, participants will be able to–

• Identify the factors that make supervising in a disaster environment unique.
• Identify the roles and responsibilities of a supervisor on a disaster relief operation.
• Describe the supervisor’s role in building a team and creating worker satisfaction.
• Identify what it takes to organize and lead a work unit.
• Recognize situations and behaviors that require feedback, coaching or corrective measures.
• Describe the process for providing an effective performance evaluation.

Join us for a panel discussion with local Red Crossers who do community engagement work here and on deployment!

More details and panelist information to be shared soon!

Everyone is Welcome is a basic instructor-led, virtual instructor-led and web-based course that informs the learner about the Red Cross commitment to excellent service delivery to individuals with access and functional needs, including those with disabilities by inclusion and integration of their varied needs before, during and after disasters. This course also provides tips for providing services to individuals with access and functional needs, including those with disabilities.

The purpose of this course is to describe the concept of providing services to all clients and staff in a manner that recognizes the needs of those with disabilities and other access and functional needs. These efforts promote inclusion of the whole community, so that everyone we serve, and all those we serve with, will feel welcome in all of our service delivery and work sites.

The Ambassador Program on a Disaster Relief Operation is a basic, instructor-led and web-based course designed to describes the role of the Ambassador on a disaster operation.