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GNY Spring Disaster Ready Summit - 2025
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Saturday, April 5
 

9:00am EDT

In-Person - Integrated Care Condolence Team Fundamentals LIMITED
Saturday April 5, 2025 9:00am - 2:00pm EDT
1A
Audience
Responders from:
Disaster Health Services
Disaster Mental Health
Disaster Spiritual Care
Casework and Recovery Planning
Other functions that may be involved in requesting or deploying Integrated Care Condolence Teams. (Response/DAT, Duty Officers, Mass Care).

Prerequisites
Disaster Cycle Services: An Overview
(Note: Learners should already be Disaster Cycle Services workers in Disaster Health Services, Disaster Mental Health, Casework and Recovery Planning, or Disaster Spiritual Care and have completed the appropriate training for their respective activity).

Integrated Care Condolence Team Fundamentals supports the standards and procedures and highlights the unique aspects of working as a team to provide services to families and friends of missing, injured and deceased loved ones. The purpose of this course is to train current disaster responders in Casework and Recovery Planning, Disaster Health Services, Disaster Mental Health and Disaster Spiritual Care on the Integrated Care Condolence Team (ICCT) Standards and Procedures, and to provide guidance and best practices for working in an integrated care condolence team environment.
Speakers
RB

Roy Burnham

Disaster Mental Health MN, American Red Cross
avatar for Margaret Sukhram

Margaret Sukhram

Staff Health Lead- DHS MN, American Red Cross
Dr. Margaret Sukhram’s professional career spans over forty years as a Nurse Practitioner in Women’s Health,professor of nursing, educator, clinician, and administrator, as well as an avid volunteer with the AmericanRed Cross and other agencies, and a Health Consultant for a variety... Read More →
Saturday April 5, 2025 9:00am - 2:00pm EDT
1A 520 W 49th St, New York NY 10019

2:00pm EDT

In-Person - Put Down the Pen Workshop on Client Satisfaction LIMITED
Saturday April 5, 2025 2:00pm - 4:00pm EDT
1A
Explore how to better serve Red Cross clients and improve our client satisfaction with this deep dive into Satisfaction and Respect, two elements of the survey clients receive after interacting with Red Cross workers.
Speakers
avatar for Sue Critz

Sue Critz

Northeast Division, American Red Cross
Saturday April 5, 2025 2:00pm - 4:00pm EDT
1A 520 W 49th St, New York NY 10019
 
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