Partner Engagement Essentials Government Operations Fundamentals (be registered for this during the Summit for pre-req credit)
Relationship Management Skills is a basic level course designed to promote the development of relationship management skills at the Red Cross. Participants will engage in discussions and role plays to gain practice with the different skills and behaviors required for building, maintaining and rebuilding internal and external relationships. The course emphasizes the role that relationship management skills play in the successful planning, preparation and delivery of disaster services. The purpose of this course is to teach and provide an opportunity to practice the skills required to build, maintain, and rebuild, when necessary, valuable working relationships.
Government Operations Fundamentals is a basic level course that introduces the roles, responsibilities and tasks of the Red Cross government liaison. The course content is based on Government Operations doctrine. Participants engage in activities and scenarios that Red Cross government liaisons typically encounter when representing the Red Cross throughout the disaster cycle. The purpose of this course is to prepare participants to work collaboratively with emergency management and other Red Cross partners throughout the disaster cycle to ensure a coordinated response that results in effective service delivery.
Get credit for two classes at once! Public Affairs Essentials is a basic level course. The course provides a general overview for Red Cross volunteers and employees who may have contact with traditional media, or use social engagement sites such as Facebook and Instagram. The purpose of this course is to prepare participants to interact with the media and share their Red Cross stories while safeguarding the privacy of the people we serve and work with after a disaster.
Mobilize the Community: An Overview is a basic level course designed to be complementary to published Doctrine: Mobilize the Community Framework and Mobilize the Community Program Essentials. It will highlight key information and provide context to stated Doctrine and not simply re-state what is written. The purpose of this course is to familiarize learners with the Mobilize the Community process as explained in the Framework and Program Essentials documents. It will help to establish a common understanding for how the Red Cross engages with a broad cross-section of the community at the national, regional and local levels by fostering connections and leveraging available resources.
