GNY Spring Disaster Ready Summit - 2025

Mechanics of operational management workshop
The purpose of this course is to prepare local supervisors to successfully perform required management tasks on a disaster operation. This course includes a exercise to give participants an opportunity to become familiar and practice with the operational planning tool (215), work in a DR Teams site and how to use and create an IAP.

Partner Engagement Essentials
Government Operations Fundamentals (be registered for this during the Summit for pre-req credit)

Relationship Management Skills is a basic level course designed to promote the development of relationship management skills at the Red Cross. Participants will engage in discussions and role plays to gain practice with the different skills and behaviors required for building, maintaining and rebuilding internal and external relationships. The course emphasizes the role that relationship management skills play in the successful planning, preparation and delivery of disaster services. The purpose of this course is to teach and provide an opportunity to practice the skills required to build, maintain, and rebuild, when necessary, valuable working relationships.

Disaster Cycle Services: An Overview
Any service associate GAP

The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high-quality client service and to create a climate that promotes worker satisfaction. Upon completion of the course, participants will be able to–

• Identify the factors that make supervising in a disaster environment unique.
• Identify the roles and responsibilities of a supervisor on a disaster relief operation.
• Describe the supervisor’s role in building a team and creating worker satisfaction.
• Identify what it takes to organize and lead a work unit.
• Recognize situations and behaviors that require feedback, coaching or corrective measures.
• Describe the process for providing an effective performance evaluation.

Join this exciting and informational session covering Response Escalation in the city that never sleeps. NYC does operational scale up unlike any other metropolitan, not just because it’s serving populations fluctuating from nearly 9 million plus residents a day but to match all the unique qualities that make it the one and only concrete jungle of its kind. All attendees can expect an engaging virtual seminar focusing on NYC Ops from experienced NYC Leaders in this interactive style training.

Disaster Cycle Services: An Overview

Government Operations Fundamentals is a basic level course that introduces the roles, responsibilities and tasks of the Red Cross government liaison. The course content is based on Government Operations doctrine. Participants engage in activities and scenarios that Red Cross government liaisons typically encounter when representing the Red Cross throughout the disaster cycle. The purpose of this course is to prepare participants to work collaboratively with emergency management and other Red Cross partners throughout the disaster cycle to ensure a coordinated response that results in effective service delivery.

A completed Application for Disaster Training (Form 5898H) is required prior to participating in this class. The participant’s supervisor or Community Disaster Program Manager must approve the Application for Disaster Training (Form 5898H) and forward to gny.dwe@redcross.org. See attachment!

Disaster Cycle Services: An Overview
Concept of Operations Basics
Disaster Relief Operations Planning Fundamentals
Application for Disaster Training (Form 5898H)

Disaster Relief Operations Planning Management is an advanced level course that provides training for disaster operations planning. The purpose of this course is to teach disaster responders, especially those in Information and Planning and those working in operations at a DRO HQ, on the processes of operations planning, including service delivery planning, advance planning, incident action planning and functional planning utilizing new and updated doctrine.

Get credit for two classes at once!
Public Affairs Essentials is a basic level course. The course provides a general overview for Red Cross volunteers and employees who may have contact with traditional media, or use social engagement sites such as Facebook and Instagram. The purpose of this course is to prepare participants to interact with the media and share their Red Cross stories while safeguarding the privacy of the people we serve and work with after a disaster.

Mobilize the Community: An Overview is a basic level course designed to be complementary to published Doctrine: Mobilize the Community Framework and Mobilize the Community Program Essentials. It will highlight key information and provide context to stated Doctrine and not simply re-state what is written. The purpose of this course is to familiarize learners with the Mobilize the Community process as explained in the Framework and Program Essentials documents. It will help to establish a common understanding for how the Red Cross engages with a broad cross-section of the community at the national, regional and local levels by fostering connections and leveraging available resources.

Join us for a panel discussion with local Red Crossers who do community engagement work here and on deployment!

More details and panelist information to be shared soon!