Driven from a review of the major failures of the Federal Response to Hurricane Katrina of 2006, a major finding was that there was a lack of inclusion and services available to individuals with disabilities resulting in additional hardship, loss of life, and lack of recovery options available to them. This course reviews The Red Cross commitment to ensuring that no one is left behind when a disaster strikes. This course is a lively, honest, and uplifting perspective on interacting with people who have varying disabilities. It will offer concrete suggestions on how to best serve the community as a whole, while striving to make all Disaster Responders comfortable interacting with people who may have physical, communication, or intellectual differences. Presented as a safe space to ask questions, review skills and gain new ones, disability integration is not a catchphrase, it is a way of ensuring the Red Cross message and programs reach all of our clients, while our responders are comfortable working with everyone.
Disaster Cycle Services: An Overview Deployment Fundamentals for Workers Traveling Away from Home
Staff Services Fundamentals is a basic level course that is designed to inform participants how to successfully complete Staff Services tasks on a disaster operation and provide anticipatory customer service and support to assigned disaster workers. The primary focus of this course is directed toward regional staff but also provides the tools to support a larger disaster operation. The purpose of this course is to prepare disaster workers for successful completion of required Staff Services tasks on a regional disaster operation and to provide the opportunity to become familiar with the Staff Services job tools.
Mass Care: An Overview Everyone is Welcome Partner Engagement Essentials Psychological First Aid: Helping Others in Times of Stress
Serving Latinos and Diverse Populations is a basic level course that prepares volunteers and staff to understand inclusive emergency management, develop strategies to engage diverse populations in a meaningful way, build trust and increase access in diverse communities, and enhance workforce cultural competency. The purpose of this course is to prepare frontline volunteers and staff to make connections with and collaboratively engage diverse historically marginalized and underserved populations, especially Spanish-speaking communities, in a culturally and linguistically competent manner.
